Privacy Policy

Last Updated: May 10, 2022

EFM is committed to managing personal information in accordance with the Australian Privacy Principles (APP) and the Privacy Act 1988 (Cth) (Privacy Act), and in accordance with other applicable privacy laws.

This document sets out our policies for managing your personal information, and is referred to as our Privacy Policy. In this Privacy Policy, “we” and “us” refers to EFM and EFM Business and “you” refers to any individual and users from whom we collect personal information.

By accessing, using, interacting with our website and services, and registering for an account with us, you are accepting the terms of this Privacy Policy, and you consent to our collection, use, disclosure, retention and protection of your personal information as described in this Privacy Policy.

We will take reasonable steps to ensure that all information we collect, use, disclose or use is accurate, complete, up-to-date and stores in a secure environment.

When do we collect information?

We do not automatically collect personal information from you, such as your address, phone number, email address or other personally identifiable information about you (personal information). We collect the following categories of information when you use our Website:

The personal information that you provide voluntarily. We collect personal information with your informed consent;
Anonymous, non-personal information about how you use our Website; and
“Cookie” based information that makes your use of our Website easier by recording your preferences so that when you return to our Website the “cookie” re-loads that information on your web browser.

We will collect personal information from you when you:

subscribe to our website and services,
subscribe to our newsletters,
respond to promotional offers, competitions or surveys,
fill out forms related to any user service feature operating on our websites,
log into or subscribe to our services through your social media platform logins,
post or contribute material on our Website.

When you become a user of our services and website, you will be required to provide certain details so that we can manage and establish your user account.

The personal information we collect about you

EFM may collect personal information about you. This includes but is not limited to:

your name,
address,
contact numbers,
email address,
gender,
occupation,
information for identification purposes,
bank account details or card details if you make online payments on the Website by credit card or debit card or direct debit from your bank account,
any other personal information that you voluntarily provide.

When logging into our Website through social media platforms, we collect the personal information that you have voluntarily provided to that platform. This can include, but is not limited to, your email address, username, and profile picture.

General information about visits to our website is collected by our computer servers, with small files “cookies” that our website transfers to your computer’s hard drive through your Web browser (if you allow the delivery of “cookies”). The “cookies” are used to follow the pattern of movements of users by letting us know which pages on our Websites are visited, in what order and how often, and the previous websitevisited. The anonymous non-personal information that we collect and analyse is not personal information as described in the Privacy Act.

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